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Customer policy

Terms of Use

Rules for responsible use of the learning platform, its tools and paid digital products.

Last updated 29 August 2026

Premium PDFs are available through Razorpay. Checkout shows the applicable price and requires acceptance of the personal licence and policies before payment. 1:1 coaching remains coming soon.

01

About the service and operator

LoanOps Compass is an independent, instructor-led educational platform operated by an individual commercial lending practitioner in India. It provides general learning content, calculators, career preparation and protected Premium reference materials. 1:1 coaching remains coming soon. Payments for Premium products are made to the operator of LoanOps Compass and processed securely through Razorpay.

02

Educational use only

Content and calculator results are general educational information—not legal, financial, accounting, tax, investment, credit-approval or institution-specific advice. Always verify governing documents, bank procedures and authoritative market sources.

03

Acceptable use

  • Use the site lawfully and do not disrupt, probe or bypass its security.
  • Do not scrape, reproduce, resell, republish or distribute substantial content without written permission.
  • Do not share accounts, protected files, access links or purchaser-specific watermarked materials.
  • Do not submit confidential borrower, bank, employer or customer information.
04

Accounts and eligibility

You are responsible for accurate information and secure access. Paid services are intended for adults aged 18 or older, or users acting with legally valid parent or guardian involvement. Access may be suspended for misuse, fraud or licence violations.

05

Intellectual property

Unless stated otherwise, site content, structure, original learning material and branding are owned by or licensed to the operator. Third-party names and products remain the property of their respective owners and do not imply endorsement.

06

Paid products and coaching

Premium prices, inclusions, delivery, licence and refund terms are displayed before checkout. Payment provides a personal, non-transferable licence and does not transfer copyright. Coaching remains unavailable until separately launched.

07

Availability and liability

The service may change or be interrupted. To the extent permitted by law, the operator is not responsible for business, employment, credit, trading or operational decisions made using the content. Nothing excludes rights or liability that cannot lawfully be excluded.

08

Governing framework and contact

These terms operate under applicable laws of India, with disputes handled by courts or forums having competent jurisdiction. Questions, complaints and account or purchase requests can be submitted through the published Contact & Support route.

Questions about this policy can be submitted through Contact & Support. Mandatory rights under applicable law are not restricted by this summary.