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Customer policy

Privacy Policy

A plain-language explanation of what information this platform uses, why it is used and the choices available to visitors.

Last updated 28 September 2026

LoanOps Compass uses secure email sign-in, Razorpay payment processing and protected Premium delivery. Complete card and banking credentials remain with Razorpay.

01

Information used today

  • Theme preference is saved in your browser so light or dark mode remains consistent.
  • Your timezone is detected on your device; it is submitted only if you join the coaching interest list.
  • The coaching interest list records your name, email address, learning goal and timezone.
  • Basic account identifiers may be used in signed-in areas through the hosting platform.
02

How information is used

  • Provide requested learning and account features.
  • Record and respond to coaching-launch interest.
  • Protect the service, prevent misuse and diagnose technical problems.
  • Meet legal, tax, accounting or dispute-handling duties for paid services.
03

Optional analytics

When analytics is enabled, visitors are asked before Google Analytics is loaded. If permission is granted, aggregated usage information such as visited pages, general device information and conversion events may be used to improve learning content and understand premium-product performance. Advertising storage, advertising personalization and advertising user-data signals remain disabled. The choice is stored in the browser and can be changed through “Privacy choices” in the footer.

04

Payments and premium access

Razorpay processes payment credentials under its own privacy terms. LoanOps Compass retains purchaser name and email, transaction references, product entitlement, download history and support records, but does not receive complete card or banking credentials.

05

Advertising preparation — ads are not enabled

We are preparing for Google AdSense review. The ownership meta tag and ads.txt identify our publisher account; they do not load advertisements or set advertising cookies. No AdSense advertising script is currently enabled on this site.

If advertising is introduced, Google and other advertising providers may use cookies or similar identifiers to select and measure ads, including using visits to this and other websites for personalized advertising where permitted. We will update this notice with the active providers and implement appropriate consent controls before enabling ads.

Google’s consent management platform has been selected in our AdSense account, but its advertising consent message is not yet deployed or tested on this website. The current footer Privacy choices control manages optional analytics only. We plan to provide Consent, Do not consent and Manage options for the European advertising message, together with a way to revisit that choice.

Google’s advertising controls and information about data use are linked below. These external controls do not replace the site’s own consent choices.

06

Sharing and service providers

Personal information is not sold. Limited information may be processed by hosting, authentication, communications, payment, security and file-delivery providers only as needed to operate the service. Their locations may involve lawful international processing.

07

Retention and security

Information is retained only while needed for its stated purpose, legitimate records or legal obligations. Reasonable safeguards are used, but no internet service can promise absolute security.

08

Your choices and rights

  • You can clear device-local theme data through your browser.
  • You may request access, correction or deletion, subject to identity verification and lawful retention duties.
  • You may request withdrawal from coaching updates through Contact & Support.
  • You may raise a privacy grievance through Contact & Support.
09

Children

This platform is intended for adult professionals and learners. Paid products and coaching will not knowingly be offered directly to anyone under 18 without appropriate parent or guardian involvement.

10

Changes and contact

Material changes will be reflected on this page. Privacy and account requests can be submitted through the secure Contact & Support form.

Questions about this policy can be submitted through Contact & Support. Mandatory rights under applicable law are not restricted by this summary.